In this webcast, Scott Glatstein, President of Imperatives LLC and author of Strategy Activation: How to Turn Your Vision into Marketplace Success, will tell you:
- Why 90 percent of all business strategies fail in the marketplace
- How high-performing organizations leverage the four key implementation success factors
- How to design a customer experience that matches expectations
- How the right culture and reward structures can build a workforce committed to implementing your promises
- How to design the necessary processes and select the right tools that will enable marketplace success