Business Analyst - Technical Writer

Job Terms:
Start date:
Posted By:
Annie Sharrock

Job Description:

Business Analyst - Technical Writer

The role requires someone with a collaborative approach, an understanding of contemporary digital infrastructure, and has agile delivery experience. 

The Business Analyst will work in close partnership with the Compliant Platform Management Product Manager and CPU Senior BA alongside the other teams that support these platforms.


·       Assist the Product Owner and tenants in development, review, implementation and maintenance of compliance program policy (as appropriate) in accordance with product needs, and the APG Policy Governance Framework and Risk Appetite Statement.

·       Work closely with Product Owners, asset owners and other business stakeholders to strive for continuous improvement, ensure all processes, standards and systems are continuously reviewed and assessed for relevance, efficiency and obsolescence.

·       Facilitate, monitor and provide pragmatic and innovative advice on compliance while meeting our existing and emerging obligations effectively and efficiently.

·       Define, manage and optimise operational processes, including change, incident and problem management.

·       Support the Product Manager in gathering information to make informed decisions, with clear criteria and measures.

·       Anticipate functionality/system/application problems based on knowledge gained and past experience.

·       Liaise with teams, departments, stakeholders & suppliers to ensure that the Platform team is able to deliver targeted outcomes and customer value.

·       Support agile delivery activities including iteration planning, backlog grooming and elaboration.

·       Balancing the viable, feasible, desirable outcomes for a feature throughout the delivery process including the development of user stories 


Strong AWS and/or compliance experience is a major asset in this area.

Familiar with working in areas with technical or security compliance and PCI-DSS and ISM standards.