eCommerce Trade Manager

Job Terms:
Start date:
Posted By:
Annie Sharrock

Job Description:

eCommerce Trade Manager

This is a high-profile strategic position to manage and drive the optimisation of the company’s online sales and digitally influenced in-store sales at the largest petcare retailer in Australia. It requires somone with capabilities to influence and negotiate with key stakeholders across departments as well as demonstrated agility in working with the digital and ecommerce teams, pricing and category teams.
The key areas of focus are the development of trading promotions, pricing, stock and inventory management, merchandising, site search and putting forward and challenging the status quo with trading ideas that are both creative and commercial.  You will work cross-functionally with relevant departments to ensure the online store is merchandised with the applicable products, ensuring stock levels are managed and making recommendations and optimise and drive sales opportunities.

Key responsibilities:

  • Manage trade promotions and optimising merchandising online
  • Manage the online and omnichannel trade calendars daily and weekly
  • Responsible for the team generating copy and imagery for any new products , auto merchandising and site search
  • Working with pricing team to ensure the selected product range is correct and competitive in the online marketplace
  • Proactive data analysis for reporting daily and weekly
  • Identify gaps and opportunities
  • Competitor Research
  • Participate in available promotional activity and implement recommendations to drive volume and optimise store sales
  • Provide Supply Chain with forecasted order volumes & work closely with the supply chain team to ensure product range on the website.
  • Provide key stakeholders with detailed data driven reporting to enable recommendations and decisions that drive improved performance
  • Develop new partnerships and product and service offering innovation to drive new exclusive revenue streams or new customer acquisition
  • Responsible for SEO optimisation tactics working alongside CRO and Analytics Manager
  • Increase digital footprint through innovation, trade tactics, strategic partnerships, achievements such as awards and accolades for superior highly personalised digital journey
  • Provide a seamless online digital experience for customers

Essential skills required:

  • Bachelor’s Degree in Marketing or related field required
  • 7+ years of experience as an Ecommerce trading manager with proven success in a fast-paced retail environment
  • Advanced excel and analytical stills
  • Extensive experience developing digital marketing and ecommerce trading plans
  • Relationship building and influencing skills with cross functional stakeholders (e.g. IT, Marketing, Product, Operations) and external providers
  • Positive, impactful and collaborative
  • Knowledge of an omnichannel ecommerce platform with full end to end trading, stock management, listing products, driving sales and post-sale customer experience 
  • Previous experience of direct to consumer website trading is essential
  • Strong project management skills with an organised, detailed and methodical approach
  • Excellent Communication and Presentation skills​


Client Description:

The largest provider of high quality veterinary services in Australia - Multiple Vetinary clinics stationed around Australia!

Partners with PetBarn

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