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Market Specialist (Pacific Islands)

Posted By Zena NicolsonRemote


Placement Type:


Salary/Pay Rate:

$500 + super daily rate

Start Date:

25 Mar, 2024

On a typical day, a Market Specialist would:

  • Perform expert review on content and ads (including graphic content) on Facebook and Instagram against a set of guidelines called the Community Standards.
  • Analyse data that comes out of such content or ad reviews and transform information into valuable operational insights for the community they support.
  • Identify local insights and engage with a host of teams across Meta to create a safer environment for users from the community they support.
  • Collaborate cross market and cross org to understand impact of potential changes (e.g. product or policy changes) on wider community.
  • Develop and share subject matter expertise across a range of abusive user behaviors and account integrity challenges at a global level.

Client Description

  • Unique opportunity to join Meta’s Global Response Operations Team
  • Maternity 10 month full time contract
  • Ideally: Sydney based / open to remote (full working rights visa required)
  • Start: March 2024
  • Fluency in Tok Pisin: Essential

The market specialist role sits within the Pacific Islands regional team who’s goal is to reduce bad experiences for people—including businesses and advertisers—who use Facebook. They analyse global, local, and language-based trends and nuances and collaborate with other Facebook teams to make changes that help people form stronger, more meaningful connections using the meta platforms.

Market Specialists work collaboratively to create a safe environment for both users and businesses from their country on Facebook and Instagram. They do this by using their deep and current understanding of social, political and historic events impacting the community they support. You will work with the Pacific Islands markets team to review content reported for potential abuse, improve the overall support experience for that market, as well as solve thematic global issues.