Advanced Use Cases Of Gen AI To Transform CX

We’ve already witnessed how fast Gen AI is transforming the world around us—offering exciting opportunities for organisations to transform their CX and employee experiences.

Due to incredible feedback and popular demand, we are excited to present a follow-up Digitalks webinar. We've brought back our expert speakers, Jason Ross and Tim O’Neill, founders of Time Under Tension, Australia’s first generative AI experience agency, to dive deeper into this cutting-edge technology.

Listen in on Aquent Australia's on-demand Digitalks webinar “Advanced Use Cases of Gen AI to Transform CX”:

This is a more advanced webinar that shows participants the art of the possible with the latest Gen AI tools, and how your organisation can put this into practice to turbo-charge your employee experience and innovate with your customer experiences.

Jason and Tim also demonstrate plenty of use cases to inspire you.

In this 1-hour webinar, they covered:

What has changed since their last Digitalks webinar
Advanced customer experience uses
Advanced employee experience uses
What the future holds

Get ready to transform your organisation's customer experience through the use of Gen AI technologies.

Did you miss their first Digitalks webinar? You can watch and listen below:

Technology (14)

Video Resources (10)

About the authors

Tim O’Neill founded a successful digital agency in 1997 and, after 20 years, it grew to be one of the largest privately owned digital agencies in Australia and was acquired by Accenture Interactive. After the acquisition, Tim worked as a Managing Director at Accenture Interactive for 3 years and then started an online automotive startup called Summon. Over 12 months ago, Tim started delving deep into generative AI and launched Time Under Tension, which is helping businesses to understand and take advantage of the potential of this new fast-changing technology.

Jason Ross is a co-founder of Time Under Tension, an AI-age company that assists agencies and brands in identifying and harnessing the power of generative AI. Jason believes that generative AI is driving an "experience reboot," which, when navigated correctly, enables the creation of amazing new conversational experiences, utility, and value for humans. Prior to founding Time Under Tension, Jason amassed vast experience in digital product and service design. He held roles as CEO and General Manager of leading digital agencies in the UK and Australia, served as Managing Director at Accenture Song, and VP at frog, part of the Capgemini group, before founding Time Under Tension.