Sales Support Representative / Sales Coordinator
Overview
Placement Type:
Temporary
Salary/Pay Rate:
£49,3k pa pro rata (PAYE)
Start Date:
ASAP
Our client is looking for a Sales Support Representative to join their team. This role is crucial in supporting sales agents and driving efficiency through troubleshooting, project management, and insightful reporting. You will work closely with various internal teams to optimise sales processes and enhance the overall sales agent experience. If you have a strong understanding of sales tools and a passion for driving productivity, we would love to hear from you.
Responsibilities:
- Provide troubleshooting support for a team of sales agents using Salesforce, Amazon Connect, and related sales reporting tools
- Lead projects aimed at improving sales agent productivity, including both medium-term initiatives and immediate marginal gains
- Support the lead handoff from marketing to sales within agreed SLAs
- Provide insight reporting on a daily/weekly/monthly basis to sales managers to drive channel performance
- Collaborate with key enabling partners to improve the sales agent experience with tools, particularly Salesforce
Required Skills:
- Communication: Effectively manages individual projects while providing clear and concise updates to key stakeholders
- Data Acumen: Connects disparate data sets to identify patterns and determine root causes
- Data, Insight, Action: Communicates insights in a way that influences understanding and decision-making
- Project Management: Drives short-term projects, manages according to a clear plan, and proactively identifies risks
- Standardisation: Executes current processes and proactively seeks ways to increase operational efficiency and effectiveness
- Prioritisation: Ranks and drives opportunities with the most immediate benefit while identifying opportunities for future gains
- Relationships: Builds strong relationships within the team and fosters effective partnerships with key internal stakeholders
- Domain Expertise: Develops a deep understanding of sales workflow principles and processes to provide frontline agent support
Tools:
- Previous experience supporting sales teams using Salesforce
- Excel skills, including the ability to manipulate and present data
- Previous experience with Alteryx, Eloqua, Adobe eSign, prospecting tools (LinkedIn Sales Navigator, Cognism), sales cadence tools (HVS, SalesLoft), and BI tools (Qlik, Tableau) is advantageous
If this sounds like you, contact the Aquent team today!
The next steps will be shared with shortlisted candidates. Thank you for taking the time to apply.
Client Description
Our Client is a global technology platform that specialises in overcoming the world’s most important financial challenges. Their products and services are driven by artificial intelligence, and their accounting software is one of their most recognisable creations. Considered one of the top companies to work for, they are proud of their company culture and entrepreneurial spirit.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
