Tech Support Engineer - IC2

Overview

Reputable Software company looking for a tech Support Engineer to join their team on a 12-month contract!

Requirements:

• Good experience with relational databases (e.g. MySQL, Oracle). Experience needed includes effectively querying tables, indexing, managing data/data manipulation and proven demonstrable ability to tune SQL queries
• Good experience administering Linux/Unix OR Microsoft Server
• Good experience in one (or more) scripting languages:  JavaScript, Python, Perl, Unix Shell, Windows Shell)
• Good experience using terminal to review large log files, search for patterns, identify issues and manipulate output
• Demonstrated ability to troubleshoot difficult technical issues
• Working knowledge of the components in a web applications stack
• 5+ years providing customer facing technical support (Web based products or e-commerce preferred)
• Strong Familiarity and good experience with Eclipse IDE and code debugging
• Good experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
• Excellent verbal and written communication skills in English, additional languages advantageous